FAQs

Got a Question? Don't worry, here's a list of handy FAQs to try help answer any questions before or after booking with us. Please scroll to the bottom of the FAQs if looking for Cancellation and Booking questions. 

 

Camping FAQs

When do you open?

We open for camping in May each year and close mid - late September dependant on the weather. Booking for the season becomes available late October early November.

Describe your site

A small quiet family run site offering good old fashioned camping in a peaceful part of the Washburn Valley. Fantastic modern facilities with easy access to Harrogate, Skipton and the dales. Ideal for people looking to escape their busy lives. We operate a quiet time from 10pm to 8am, so we are not the site for those wishing to play music and get drunk/be loud all night. We welcome respectful campers. 

Which units do you accept on your campsite?

We accepts tents (including trailer tents, roof tents and bell tents) and small short wheel base camper vans (like a VW T5). At the moment we cannot accept motorhomes or caravans as we do not have the facilties for them.

Do you have electric hook ups?

No. We are simple basic campsite with no electric. 

What time is check-in / check-out?

Check in for camping is from 2pm. Check out is by 11.30am.

Do you have firepits?

We do not allow campers to bring there own firepits, to help us to control and meet clean air regulations. You can hire a fire pit and buy wood from us should you wish to throughout your stay. We may during hot weather ban fires on site for safety reasons. We will update the website with any fire bans. 

Can I use a BBQ?

Yes, as long as it is fully raised from the ground. We may during hot weather ban fires on site for safety reasons. We will update the website with any fire bans. 

Can I pitch with my friends?

We do not allocate pitches, it is on a first come first serve basis. You are welcome to pitch together if the space is available. 

Can I park my car on my pitch?

Yes you can, providing the ground conditions allow. Extra cars may have to park off the camping area if we are booked up. If the weather is extremely poor we will allow guests to drop off equipment and then ask them to park off the field. 

Why is there a charge for extra cars?

We want to encourage guests to only bring one car. Extra cars take up free space on the site that we want to keep for camping and open space. 

Can I charge my EV on site?

Yes. We have an EV charging point in the main farm yard. This is a chargable extra. It is a slow charger 7kWh. There are rapid chargers available in town.

How much space is there?

Plenty! We never overbook our site and there is always plenty of room. We adjoin fantastic off road walks with direct access. 

Can I bring my dog?

Dogs on a lead are welcome on the campsite. At the moment we do not have any fixed accomodation that is dog friendly. We limit dogs to 2 per booking. 

If your are exhibiting your pooches at a local show and wish to stay and have more than 2 dogs please get in touch. 

Do you accept groups?

We accept D of E and other groups (whole site hire), please email us for availability. 

We accept small groups looking for a peaceful getaway. Please email us before booking. We will happily accept repeat bookings from family groups who have stayed before with prior contact. We are firm on group bookings to prevent both you and us from being dissapointed and to maintain our reputation as a quiet and peaceful site. 

Do you have WiFi?

We do have free to use basic WiFi on site. This is available around the facilities and main camping area. Please note on the campsite this can be affected by poor weather as we are on a wireless internet. 

Where is the nearest shop?

There are 2 small local farm shops. Fewston Farm Shop and Toft Gate Barn (around 2-3 miles away). Bringing all supplies with is the best option, as the nearest bigger shops are 9 miles away. There are no shops within a reasonable walking distance. 

What facilities do you have for campers?

We have a new modern shower/toilet block with fully enclosed heated shower and toilet rooms. We have a washing up shed, with free to use fridges and a freezer for ice packs. 

Can my friends come and meet us onsite?

We ask if you can meet friends off site. There are plenty of places in the local area ideal for a meet up. We want to have only booked guests on-site for health and safety reasons. 

Can I turn up and pay on the day?

You can view our availability and book via our website. You are welcome to turn up, please ring the doorbell opposite the stables for attention. You can see our availablity on the booking calendar which is worth checking before travelling to avoid dissapointment (Red is booked, Green is available).

What if the weather is bad?

Unfortunately the British climate is variable. Unless the weather is extreme or the site is unusable, then we are open and you will be expected to take your booking. We reccomend taking out a UK travel insurance to cover your trips.

 

Glamping FAQs

Can campers go in the glamping area?

No. The glamping is completely seperate from the campsite and is a private area reserved only for glamping guests. 

Do you accept children in your shepherds huts?

No. Our shepherds huts are adult only accomodation, designed with that in mind. 

Do you accept dogs in your shepherds huts?

No. Our shepherds huts are pet free. We are ideal for allergy sufferers being completely pet free. 

How many people can sleep in your shepherds huts?

The hut have sleeping for 2 in one bed. We cannot sleep more than 2 people in each hut. 

When are your shepherds huts open?

Please check out the availability calendar on the booking page to see our availability. Red is booked/closed. Green is available/open. 

Do you do early check in / late check out in your shepherds huts?

Generally no in Swaledale or Herdwick. We need this time to turn both the accomodation and hot tub around. It gives us time to fix anything, should anything get broken (once we had to refit a hob that got damaged in the day!). This means absolutely no disruption to your stay and squeaky clean well maintained accomodation for you to enjoy. If we get your accomodation ready before 3pm, we will message the number on the booking to give you the oppurtunity to arrive early should you wish to. 

Do the shepherds huts have Wifi?

Yes. Our shepherds huts both have Wifi. It is fairly reliable and is usually only bad in poor weather due to being a wireless connection.

Can I park next to my accomodation?

Yes. Private parking for 1 vehicle is provided with each hut. Extra cars will have to park off the field. 

What is provided with a glamping booking?

We provide all bedding and towels. The huts are equipped with an en-suite shower/toilet, full heating, 2 ring induction hob, microwave, mini fridge/freezer, crockery, pots and pans, washing up facilties (washing up liquid etc), miniature toiletries, toilet rolls (enough for your stay), indoor and outdoor seating, small welcome box (tea, coffee, biscuits etc). There is a bbq firepit ouside - wood is available to buy from us for use on this. The jacuzzi hot tubs are a booking extra, please tick the box if you wish to book (extra charge). You can add it on, but we need 24 hours notice ideally so it can be ready for you. 

 

Cancellation and Booking FAQS

I've booked through a partner agency - Hipcamp/Airbnb - I've got a problem with my booking can I contact you directly?

If you have booked via a platform you will need to message us through them or contact the booking platform. We have no control over monies through partner agencies until after your stay date. Your booking will be bound by whatever terms are set by these platforms, which usually allows for little flexibility. Please check the cancellation policy on the platform. 

I've booked with you through your website and need help with my booking, what do I do?

Email us breaksfoldfarm@gmail.com or leave us a short telephone message on 01943 880277 and we will get back to you and resolve it as quickly as possible. 

If I cancel will I get my money back?

It is well worth taking UK travel insurance cover for your trips. We will where possible do our best to rebook your accomodation/camping pitch or if possible offer a change of date. There is a booking charge for us refilling your booking and date changes will be specified dates (not weekends/bank holidays or key peak dates). We are a small business. Cancellations and amendments cost us a great deal each year, which we cannot keep doing. If you are giving us very little notice there will be no refund or date change offered - unless the circumstances are exceptional. Please read our terms and conditions before booking which outlines our cancellation policy. We have been as fair as we can to you as a customer and to us. Refunds are available (less card fess) that meet our criteria available in the Ts and Cs.